Guidelines for establishing Employee Benefits Card Facility Authorised Signatories and Verifying Officers.

Authorised Signatories

Authorised signatories, verifying officers and the program administrator are instrumental to the efficient and effective operation and administration of the organisation's employee benefits card program. It is imperative that organisational representatives undertaking these positions are comprehensively briefed on their roles and responsibilities.

The Authorised Signatories, duly approved by the Chief Executive Officer (or equivalent), are viewed by Westpac as the organisational representatives responsible fo the operational performatnce of the Employee Benefits Card Program in the organisation. Authorised Signatories have specific roles and responsibilities relating to the following:

• Approving all arrangements for the organisation's employee benefits card program, particularly in relation to requests sent to Westpac for action
  
• Approving new cardholders
• Approving verifying officers
• Verifying the destruction of Employee Benefits Cards and closure of Cardholder accounts when accounts are no longer required
• Co-signing Cardholder Applications
  

To establish an authorised signatory, a letter of nomination is to be forwarded to Westpac (sample provided). The letter is to contain the following details:

• Name and address of the nominee
• Organisation details (title, position, location etc)
• Nominee's role and responsibilities
• Specimen signature

All nominees must be identified to Westpac in accordance with the 100 point customer identification system (in accordance with the relevant Commonwealth legislation and Customer Identification Form). This identification may be carried out with any Westpac manager.

Types of identification and the points value of each are prescribed on the reverse of the Customer Identification form and include (but are not limited to) combinations of the following:

• Birth certificate
• Passport
• Citizenship certificate
• Bank customer details
• Driver's Licence
• Identification cards
• Credit/ATM cards
• Passbook (with black light signature)

Alternatively, the nominee may complete a "Reference by Acceptable Referee" form. Acceptable Referees include Accountants, Barristers, Dentists, Justices of the Peace and Medical Practitioners. A full listing of Acceptable Referees is listed on page 2 of the form.

Verifying Officers

Verifying Officers, who are approved by Authorised Signatories, play an important role in the employee benefits card program, particularly in the initial phases as one of their primary roles is identifying new cardholders in accordance with the requirements of the relevant Commonwealth legislation, i.e. 100 point customer identification system.

To establish a verifying officer, a letter of nomination is to be forwarded to Westpac (sample provided). The letter is to contain the following details:

• Name and address of the nominee
• Organisation details (title, position, location etc)
• Nominee's role and responsibilities
• Specimen signature

All nominees must be identifies to Westpac in accordance with the 100 point customer identification system (in accordance with the relevant Commonwealth legislation and customer identification form). This identification may be carried out with any Westpac Manager. The identification types and the points value of each are detailed in Authorised Signatories, previously in this manual.

Alternatively, the nominee may complete a "Reference by Acceptable Referee" form. Acceptable referees include accountants, barristers, dentists, justices of the peace and medical practitioners. A full listing of Acceptable Referees is listed on page 2 of the form.